Westin Palace Madrid

Plaza De Las Cortes, 7, Madrid, Spain, 28014show map
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2Guests1room
Highlights
8
FabulousBased on  199 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

Featuring a solarium, a beauty shop and a barber shop, the 5-star Westin Palace Madrid offers 470 modern guestrooms. Founded in 1912, the hotel underwent a renovation in 1997.

Guests will enjoy an unique location in the center of a business area at a close proximity to a gallery, a museum and a theater as well as a botanical garden and parks. Westin Palace Madrid is within about 10 minutes' walk of the center of Madrid.

Royal Palace is 1.5 km from the hotel and Gran Via is about 7 km away.

A 5-minute stroll will take you to Chueca subway station. Guests can reach Barajas airport within 20 minutes' drive.

Rooms

This classic hotel comprises of rooms like junior king suite, premium deluxe king room and royal king suite with chic decor and such comforts as TV with satellite channels, a safe, a refrigerator, a pantry and a work desk. The rooms look on to the city. These rooms have carpet floor and original furniture.

Eat & Drink

Every day a perfect continental breakfast is served. The onsite restaurant specializes in international cuisine. There is an onsite Palace bar to relax in. Guests can share a meal in Vips Neptuno and Asia Gallery, located about 50 meters away.

You can start your day with a buffet breakfast, which costs EUR 35 per person per night. 

Services

The hotel offers a gift shop, a cloakroom and a bookstore for general needs and a slide projector, a conference room and a photocopier for corporate travelers.

Relax

Westin Palace Madrid delights guests with a spa area, a Jacuzzi and a sauna. Such fitness options as a gym and a fitness center are available on site.

Internet

Wireless internet is available in the hotel rooms at EUR 19 per day.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at EUR 38.77 per day.

Number of floors:   6.  Number of rooms:   470.

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Facilities
Paid Wi-Fi

EUR 19 per day

Parking

EUR 38.77 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Picnic area/ Tables

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Paid shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEOne child3 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Puerto del SolPuerto del Sol2000 ft
Atocha's Train StationAtocha's Train Station2700 ft
FnacFnac2700 ft
Retiro ParkRetiro Park3000 ft
Tirso de MolinaTirso de Molina2300 ft
ChuecaChueca2700 ft
RetiroRetiro3000 ft
CallaoCallao3300 ft
Atocha RenfeAtocha Renfe3300 ft
Paseo del Prado Paseo del Prado 800 ftPaseo del Prado Paseo Del Prado, 1
Plaza de Santa AnaPlaza de Santa Ana1500 ftPlaza Santa Ana s/n
Plaza de CibelesPlaza de Cibeles1700 ftCalle Alcala and Paseo de Recoletos
Puerta del Sol Puerta del Sol 2300 ftC. Mayor C. Alcala
Puerta de Alcala Puerta de Alcala 2500 ftPlaza de la Independencia, 1
Plaza MayorPlaza Mayor3300 ftCalle Gerona 4
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Asia GalleryAsia Gallery200 ftPlaza Cortes, 7
Estado PuroEstado Puro400 ftPlaza de Canovas del Castillo, 4
La RotondaLa Rotonda200 ftThe Westin Palace
Faborit CortesFaborit Cortes200 ftPl. de las Cortes, 4
GinzaGinza200 ftPlaza Cortes, 3
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Puerta de AlcalaPuerta de Alcala4600 ft
Royal PalaceRoyal Palace5000 ft
plaza d'Espanaplaza d'Espana5000 ft
Santiago Bernabeu StadiumSantiago Bernabeu Stadium2.5 mi
Parque del OesteParque del Oeste1.4 mi
MetropolitanoMetropolitano2.4 mi
Ciudad UniversitariaCiudad Universitaria2.5 mi
Francos RodríguezFrancos Rodríguez3.0 mi
TetuánTetuán3.0 mi
Plaza de OrientePlaza de Oriente4400 ftopposite Palacio Real
Puerta de Toledo Puerta de Toledo 1.0 mi MadridSpain
Calle PrincesaCalle Princesa1.1 miPlaza de Espana
Paseo de la Castellana Paseo de la Castellana 2.7 mi 28046 MadridSpain
Puerta de Europa - Torres Kio Puerta de Europa - Torres Kio 3.4 miPlaza de Castilla
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Getting around
Airports
Barajas (MAD)8.9 mi
Torrejon Afb (TOJ)14.5 mi
Train
Atocha's Train Station3000 ft
Atocha Train Station3000 ft
Underground
Tirso de Molina2700 ft
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Reviews
7.8
FabulousBased on  199  reviews

Rating by category:

8.5
Rooms
10.0
Location
9.0
Service
10.0
Dining
  • 9.6
    Exclusive

    I liked the friendly staff at the reception,the comfort of the hotel room and the great breakfast buffe.

    The hotel is situated downtown where a lot of reconstructions take place.It is therefore noisy and the access is difficult. But it is not the hotelś fault:(

  • 7.0
    Very good

    The room was very comfortable and the breakfast was very enjoyable with lots of variety. It was very centrally situated within easy reach of museums and railway station.

    It was disappointing that there was no shower gel/bath foam in the bathrooms.There is usually a wide array of toiletries available in 5 star hotels.This was rather unusual.

  • 7.0
    Very good

    That hotel of best points are location and famous name.

    That hotel's staff is very negligent attitude, and their misstake doesn't admit.

  • 10.0
    Exclusive

    The service was impeccable. Roll away & connecting room service was done immediately upon our arrival. And bags were brought to the room before we could get up the elevator. Loved that!

    Super expensive wifi!!! Please, after we pay so much for the room, can't you lower this?

  • 9.2
    Superb

    Absolutely beatiful hotel with very comfortable clean rooms, in central location

  • 5.0
    Guest rating

    Location is the good point of this hotel.

    We were disappointed by cold blooded staffs. Double bed room on smoking floor was assigned to us even though we requested twin bed room on non-smoking floor, which request was explicitly accepted by reception. After several complaints and long-time wait, we were taken to a right room, but with a glitch on mini bar ("never open door"). When we asked cleaning staffs on the corridor, they told us a couple of bottles of water are supposed to be placed in the room for compliments, which was not the case of our room. We complained again, and surprisingly a reception staff treated me like a homeless begging for a bottle of water. We were shocked and requested another staff for investigation, but in vain. No apologise at check-out, either.

  • 8.2
    Fabulous

    I thought the bed in our room was not very comfortable but otherwise everything was fine.

  • 10.0
    Exclusive

    Elegant, very centrally located, luxe hotel

  • 6.2
    Good

    very comfortable bed and lovely bathroom lovely breakfast room even though cooked breakfast was only fair

    when we first arrived we were shown to a horrible dark room at the back of the hotel on the 6 th floor. We immediately asked to move and were told there were no other rooms by the rec eptionist however when we went down again another receptionist showed us another room which was on first floor at side of building which was much nicer .They were going to give this to an another couple who checked in aftrer us. This is the second time i have been allocated an inferior room when booking through booking .com and i hope it wont happen again as i have another hotel booked through you in july.marie obrien

  • 9.2
    Superb

    Central location made for easy exploration and hotel lobby was beautiful

  • 8.8
    Superb

    I like the hotle location, facilities and rooms .

  • 8.8
    Superb

    All the employees are excellent. But for business trips, the hotel was poor. Meeting room is not convenient. A room is dedicated for business meetings.

  • 8.2
    Fabulous

    Clean Very polite, helpful and friendly central

    Wi-fi is not included in the room price. Windows cannot be opened.

  • 6.6
    Good

    Friendly staff. Excellent location. Unusefel bed for young couple stay. We were very astonished about hair dryer. Only one old and cheap for all hotel. We should waiting for another guest finishing.

  • 7.4
    Very good

    in September through the company Booking  I booked two rooms at the beginning of November for 3 nights. As I travel with my children, asked to prepare two connection rooms . Hotel immediately debited from my credit card all the  amount of accommodation. But when we arrived at the hotel on November 2 hotel manager 30 minutes looking for a room, located on at least one floor.  eventually found two rooms on one floor, between which there were 5 numbers. I do not understand what is the point to ask about any comfort in advance if it is still all decided on the day of arrival. Means  lucky or not.

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Highlights
8
FabulousBased on  199 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEOne child3 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Barajas (MAD)8.9 mi
Torrejon Afb (TOJ)14.5 mi
Train
Atocha's Train Station3000 ft
Atocha Train Station3000 ft
Underground
Tirso de Molina2700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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